Best Appifyfor Shopify appsBest Appifyfor Shopify apps24 Shopify apps rank for helpdesk in App Store search. Here they are in order, with what merchants think of each one and what it costs to start.
Rankings last updated 5 September 2026. Shopify stopped allowing its search page to be read on 6 September 2026, so the positions on this page are no longer refreshed. Everything else — each app's rating, review count and pricing — still comes from our daily crawl.
Market
46/100
Difficulty
49/100
Established rivals
14
Avg. rating, top 10
4.62★
Positions from our own crawl of App Store search on 2026-09-05. ▲▼ is the change since a week earlier.
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Gorgias: AI Helpdesk & Chat
Improve customer experience with Gorgias: an AI chatbot and Shopify-native helpdesk that automates tickets, answer shoppers 24/7 and turn support into sales.
Commslayer: AI Helpdesk & Chat
Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...
BotSpace: AI Chat & Helpdesk
AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS
Zipchat AI Chatbot & Live Chat
AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.
eDesk ‑ AI, Helpdesk & Chat
eDesk empowers brands to scale effortlessly with AI-powered customer service designed for eCommerce.
MX: Helpdesk & Live Chat
Manage all customer support in one unified inbox. Free helpdesk with live chat, ticket management, and workflow automation. No watermarks. Install now!
Tidio: AI Chatbot & Live Chat
Sell more and support customers with an AI chatbot, live chat and email helpdesk. Product recommendations, order answers and tickets in one inbox.
Crisp ‑ Helpdesk & AI Chatbot
Looking for a powerful; yet affordable, AI-powered multichannel help desk for your online store? Install our Shopify app today and get started for free.
Willdesk: Live Chat&AI Chatbot
Boost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale
SB: Helpdesk, Live Chat & FAQs
Deliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores.
Convi: AI Helpdesk & Chatbot
Smart AI chat bot app for Enterprise brands. Convi's AI helpdesk answers FAQ questions, helps customers find products, and provides 24/7 automated AI sales.
Richpanel: AI Customer Support
Richpanel is an AI-native helpdesk for Shopify brands. AI agents resolve orders, returns, refunds and subscriptions end to end, with guardrails you control.
Chatway Live Chat & AI Chatbot
Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage cust...
Re:amaze AI Helpdesk & Chat
Top rated AI-powered customer support platform for Shopify and Shopify Plus merchants. Chat, social, email, voice, sms, FAQ all in one place.
Redo
Flexible tools that work great on their own, and even better together. Covering returns, order management, checkout, marketing, tracking, support, and more.
Flyweight AI Chatbot & AI Chat
The best AI Chatbot for Shopify – auto-trained on your entire content. Provide 24/7 ChatGPT-powered support, boost conversions and reduce tickets. Try for free.
Chatty AI Chatbot & Live Chat
With AI Sales Agent, Chatty is the sales-first chat platform for Shopify to provide exceptional customer support to boost sales. See revenue from chat.
Herodesk
Many small and mid-sized e-commercers struggle with their customer service. At Herodesk, we’ve created a simple and affordable customer support too...
DC: WhatsApp Marketing + API
Manage Customer Service on WhatsApp, Instagram, Facebook, Email, Chat. Send WhatsApp Marketing Broadcasts & increase sales. Official WhatsApp API, Green Tick.
Chatbase
AI customer support for Shopify stores with product recommendations, order tracking and creation, shopping assistance, cart actions, and human handoff.
Replyco ‑ eCommerce Helpdesk
With Replyco, you can easily manage all your customer questions, from all selling and social media channels, in one intuitive inbox. What's more - ...
Relocate+ Order Editing
Cut support tickets with Relocate+. Let customers self-serve to fix shipping addresses, swap variants, and cancel orders instantly based on your custom rules.
Spur: AI Agent & WhatsApp API
AI chatbot for Shopify that answers shoppers on WhatsApp, Instagram, Messenger and live chat, plus WhatsApp marketing and abandoned cart recovery.
HumanTouch: Helpdesk & Chat
HumanTouch is a Shopify help desk built for trust: real human support across email, chat & social with transparency your customers will love.
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