Running a Shopify store?Bestappify for merchants
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All keywordsApp Store search keyword

customer service

24 Shopify apps rank for customer service in App Store search. Here they are in order, with what merchants think of each one and what it costs to start.

Rankings last updated 5 September 2026. Shopify stopped allowing its search page to be read on 6 September 2026, so the positions on this page are no longer refreshed. Everything else — each app's rating, review count and pricing — still comes from our daily crawl.

Market

43/100

Difficulty

48/100

Established rivals

12

Avg. rating, top 10

4.79★

Apps ranking for “customer service”

Positions from our own crawl of App Store search on 2026-09-05. ▲▼ is the change since a week earlier.

Where does your app rank for “customer service”?

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1Verifast AI Chatbot & Helpdesk

Verifast AI Chatbot & Helpdesk

ChatGPT powered AI chatbot for Shopify. Increase conversions with smart recommendations, recover abandoned carts & automate customer support 24/7. Free to start

4.9144 reviews
2Redo

Redo

Flexible tools that work great on their own, and even better together. Covering returns, order management, checkout, marketing, tracking, support, and more.

4.9827 reviews
3Smartreply AI Customer Service

Smartreply AI Customer Service

Automate engagement and customer service with AI for your brand. Instant replies with real actions to help you scale.

4.79 reviews
4QuickCEP: AI Support Agent

QuickCEP: AI Support Agent

在当今竞争激烈的电子商务领域,提高转化率对于Shopify商家和电子商务企业家来说至关重要。为了应对这一挑战,QuickCEP AI Agent提供了一种有效的解决方案,可以增强客户支持和互动。通过将人工智能与人工协助相结合,这些聊天机器人提供卓越的客户支持,推动转化率和销售额的增长,并提高整体效率

4.956 reviews
57Customer Service AI

Customer Service AI

Lightning-fast customer support that responds to customer emails within one minute using AI. Smart automation handles actions such as refunds, rese...

—— reviews
6Zipchat AI Chatbot & Live Chat

Zipchat AI Chatbot & Live Chat

AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.

4.9209 reviews
7Chatway Live Chat & AI Chatbot

Chatway Live Chat & AI Chatbot

Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage cust...

4.9287 reviews
83Brandwise: AI Customer Service

Brandwise: AI Customer Service

Provide instant customer support with AI across every channel: email, social media, and live chat.

51 reviews
91SB: Helpdesk, Live Chat & FAQs

SB: Helpdesk, Live Chat & FAQs

Deliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores.

4.6319 reviews
105Gorgias: AI Helpdesk & Chat

Gorgias: AI Helpdesk & Chat

Improve customer experience with Gorgias: an AI chatbot and Shopify-native helpdesk that automates tickets, answer shoppers 24/7 and turn support into sales.

4.3707 reviews
111ReComAI: AI Chatbot & Sales

ReComAI: AI Chatbot & Sales

All-in-one AI platform for customer support and sales. Manage chat, voice, FAQs, and live conversations with AI agents that instantly answer questi...

526 reviews
121BON Loyalty Program & Rewards

BON Loyalty Program & Rewards

A powerful Shopify Loyalty App provides loyalty points, rewards & referral programs to build customer retention and encourage new customers to purchase.

51,976 reviews
13Dondy: WhatsApp Marketing+Chat

Dondy: WhatsApp Marketing+Chat

Dondy is the ultimate WhatsApp AI marketing platform for eCommerce brands. Trusted by thousands, we drive sales & maximize ROI via WhatsApp API integration

4.9830 reviews
145DigitalGenius

DigitalGenius

AI and deep integrations for instant post purchase support, boosting life time value, and pre-purchase product recommendations, increasing conversi...

—— reviews
152Channel Sales Chat Bot CRM

Channel Sales Chat Bot CRM

Provide a VIP concierge service through live chat, CRM, and AI. Talk to customers and turn visitors into regulars of your brand.

4.851 reviews
162OneMobile ‑ Mobile App Builder

OneMobile ‑ Mobile App Builder

Turn your Shopify store into an iOS & Android mobile app with the best Shopify mobile app builder. No code needed. Claim a 14-day free trial!

4.8367 reviews
171base.com

base.com

Sync and manage orders, stock, and products with a full ERP, WMS, and PIM system for Shopify. Ensure real-time accuracy, automation, and smooth operations.

518 reviews
18Nerdy Form Builder

Nerdy Form Builder

Form builder with file upload and ability to create multiple step feedback, contact, customer registration forms and more.

4.823 reviews
19VanChat AI Chat & AI Chatbot

VanChat AI Chat & AI Chatbot

Turn visitors into buyers with an AI chatbot app for your store. VanChat provides live support, proactive sales, and automates customer service. Install today!

4.9123 reviews
20NewMyParcel

MyParcel

We are MyParcel, the platform with which every online entrepreneur, large or small, can easily create shipping labels to send parcels, mail, letter...

455 reviews
21Zapiet ‑ Rates by Zip Code

Zapiet ‑ Rates by Zip Code

Looking for an app to help you calculate the right price for delivery and shipping? Look no further than Zapiet - Rates by Zip Code. Start 30-day free trial.

4.8147 reviews
22lookfor: Scalable CX Platform

lookfor: Scalable CX Platform

lookfor is a multi-agent platform design for Shopify stores. You can create unlimited agents to resolve support tickets and increase sales.

4.832 reviews
233AskTimmy AI Chat Bot AI Search

AskTimmy AI Chat Bot AI Search

ChatGPT powered AI chatbot for Shopify. Automate customer service with AI knowledge base, product recommendations, conversational AI search & smart AI nudges.

531 reviews
241Wyllo

Wyllo

Wyllo is the CX-first risk intelligence platform for Shopify brands, preventing fraud before purchase & reducing post-purchase refund, dispute, & policy abuse .

4.8164 reviews

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