24 Shopify apps rank for customer service in App Store search. Here they are in order, with what merchants think of each one and what it costs to start.
Rankings last updated 5 September 2026. Shopify stopped allowing its search page to be read on 6 September 2026, so the positions on this page are no longer refreshed. Everything else — each app's rating, review count and pricing — still comes from our daily crawl.
Market
43/100
Difficulty
48/100
Established rivals
12
Avg. rating, top 10
4.79★
Positions from our own crawl of App Store search on 2026-09-05. ▲▼ is the change since a week earlier.
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Verifast AI Chatbot & Helpdesk
ChatGPT powered AI chatbot for Shopify. Increase conversions with smart recommendations, recover abandoned carts & automate customer support 24/7. Free to start
Redo
Flexible tools that work great on their own, and even better together. Covering returns, order management, checkout, marketing, tracking, support, and more.
Smartreply AI Customer Service
Automate engagement and customer service with AI for your brand. Instant replies with real actions to help you scale.
QuickCEP: AI Support Agent
在当今竞争激烈的电子商务领域,提高转化率对于Shopify商家和电子商务企业家来说至关重要。为了应对这一挑战,QuickCEP AI Agent提供了一种有效的解决方案,可以增强客户支持和互动。通过将人工智能与人工协助相结合,这些聊天机器人提供卓越的客户支持,推动转化率和销售额的增长,并提高整体效率
Customer Service AI
Lightning-fast customer support that responds to customer emails within one minute using AI. Smart automation handles actions such as refunds, rese...
Zipchat AI Chatbot & Live Chat
AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.
Chatway Live Chat & AI Chatbot
Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage cust...
Brandwise: AI Customer Service
Provide instant customer support with AI across every channel: email, social media, and live chat.
SB: Helpdesk, Live Chat & FAQs
Deliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores.
Gorgias: AI Helpdesk & Chat
Improve customer experience with Gorgias: an AI chatbot and Shopify-native helpdesk that automates tickets, answer shoppers 24/7 and turn support into sales.
ReComAI: AI Chatbot & Sales
All-in-one AI platform for customer support and sales. Manage chat, voice, FAQs, and live conversations with AI agents that instantly answer questi...
BON Loyalty Program & Rewards
A powerful Shopify Loyalty App provides loyalty points, rewards & referral programs to build customer retention and encourage new customers to purchase.
Dondy: WhatsApp Marketing+Chat
Dondy is the ultimate WhatsApp AI marketing platform for eCommerce brands. Trusted by thousands, we drive sales & maximize ROI via WhatsApp API integration
DigitalGenius
AI and deep integrations for instant post purchase support, boosting life time value, and pre-purchase product recommendations, increasing conversi...
Channel Sales Chat Bot CRM
Provide a VIP concierge service through live chat, CRM, and AI. Talk to customers and turn visitors into regulars of your brand.
OneMobile ‑ Mobile App Builder
Turn your Shopify store into an iOS & Android mobile app with the best Shopify mobile app builder. No code needed. Claim a 14-day free trial!
base.com
Sync and manage orders, stock, and products with a full ERP, WMS, and PIM system for Shopify. Ensure real-time accuracy, automation, and smooth operations.
Nerdy Form Builder
Form builder with file upload and ability to create multiple step feedback, contact, customer registration forms and more.
VanChat AI Chat & AI Chatbot
Turn visitors into buyers with an AI chatbot app for your store. VanChat provides live support, proactive sales, and automates customer service. Install today!
MyParcel
We are MyParcel, the platform with which every online entrepreneur, large or small, can easily create shipping labels to send parcels, mail, letter...
Zapiet ‑ Rates by Zip Code
Looking for an app to help you calculate the right price for delivery and shipping? Look no further than Zapiet - Rates by Zip Code. Start 30-day free trial.
lookfor: Scalable CX Platform
lookfor is a multi-agent platform design for Shopify stores. You can create unlimited agents to resolve support tickets and increase sales.
AskTimmy AI Chat Bot AI Search
ChatGPT powered AI chatbot for Shopify. Automate customer service with AI knowledge base, product recommendations, conversational AI search & smart AI nudges.
Wyllo
Wyllo is the CX-first risk intelligence platform for Shopify brands, preventing fraud before purchase & reducing post-purchase refund, dispute, & policy abuse .
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