We monitor the Shopify Community forums for threads that name one of your apps or a keyword you track. A merchant describing exactly the problem you solve is the warmest lead there is — and it goes to whoever replies first.
Included on: Growth & Pro · See pricing
Forum mentions
community.shopify.com · 2 unread
Looking for a subscription app that handles prepaid gifts
We sell coffee and want customers to gift 3-month prepaid subscriptions. Which app can actually do this without custom code?
Anyone using SubKit for memberships? Billing question
Merchant asks how proration works when a member upgrades mid-cycle — a thread you can answer directly.
Best recharge alternative for a 50k-order store?
Migrating off our current setup and comparing options. Main needs: dunning, build-a-box, and a decent API.
Illustrative data, real product layout.
Monitoring follows the apps and keywords you already track — there is nothing extra to configure to start.
1 · We scan the forums
We watch community.shopify.com for posts that name one of your apps or any keyword from your keyword tracking list. Matching runs over recent stored posts too, so the feed is populated the day you sign up.
2 · Threads land in your inbox
Each match arrives as a thread with the matched term, the excerpt, and how many posts in it mention you. Mark threads read or dismiss them — the unread count only covers what you haven't handled.
3 · You reply where it counts
Every row links straight to the thread. A helpful answer from the developer, posted while the merchant is still deciding, beats any ad you could buy for that keyword.
Generic social-listening tools don't read the Shopify Community forums, and manually searching them is a chore nobody keeps up. We watch the one place merchants go to ask “which app should I use for this?” — and because monitoring keys off the same keywords you rank-track, the threads you're alerted to are the ones you already compete for in search.
Forum threads are one half of the voice-of-merchant picture; reviews intelligence is the other, grouping what merchants say in reviews into themes. And when a thread compares you to a rival by name, add them to competitor tracking — the merchants have already told you who you're up against.
Keyword match · 3 hours ago
“Which subscription app handles prepaid gifts?”
That thread will be read by every merchant who Googles the same question for years. One good answer with your app in it compounds like nothing else in app marketing.
Every BestAppify product reads from the same daily crawl, so they compound.
Forum mentions are on the Growth plan — start free, add your app, and upgrade when you're ready: the feed fills with recent threads the day you do.
Free plan available · No credit card required