Running a Shopify store?Bestappify for merchants
Best Appify LogoBest Appify
All keywordsApp Store search keyword

live chat

24 Shopify apps rank for live chat in App Store search. Here they are in order, with what merchants think of each one and what it costs to start.

Rankings last updated 25 August 2026. Shopify stopped allowing its search page to be read on 6 September 2026, so the positions on this page are no longer refreshed. Everything else — each app's rating, review count and pricing — still comes from our daily crawl.

Market

61/100

Difficulty

52/100

Established rivals

15

Avg. rating, top 10

4.79★

Apps ranking for “live chat”

Positions from our own crawl of App Store search on 2026-08-25.

Where does your app rank for “live chat”?

Paste your app handle or Shopify App Store URL — we'll look it up in the list below.

1Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

With AI Sales Agent, Chatty is the sales-first chat platform for Shopify to provide exceptional customer support to boost sales. See revenue from chat.

4.91,888 reviews
2Moose AI Chatbot & Live Chat

Moose AI Chatbot & Live Chat

Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...

5486 reviews
3Tidio: AI Chatbot & Live Chat

Tidio: AI Chatbot & Live Chat

Sell more and support customers with an AI chatbot, live chat and email helpdesk. Product recommendations, order answers and tickets in one inbox.

4.81,357 reviews
4CWILL:AI Chatbot &Live Chat

CWILL:AI Chatbot &Live Chat

Shopify inbox & Live Chat with instant order track for ecommerce stores. Automate FAQ, boost sales with product suggestions, and provide 24/7 customer support.

4.8100 reviews
5Chatway Live Chat & AI Chatbot

Chatway Live Chat & AI Chatbot

Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage cust...

4.9287 reviews
6Zipchat AI Chatbot & Live Chat

Zipchat AI Chatbot & Live Chat

AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.

4.9209 reviews
7Chizy: AI Chatbot & AI Chat

Chizy: AI Chatbot & AI Chat

Super smart AI Chatbot Chizy: 24/7 smart chat that learns your store, answers instantly, recommends products, analyzes support - all multilingual

5130 reviews
8Shopify Inbox

Shopify Inbox

Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. Wh...

4.65,799 reviews
9LiveChat: AI live chat by Text

LiveChat: AI live chat by Text

AI-powered LiveChat helps you grow sales, support customers, and offer shopping advice. See what’s in a shopper’s cart while they browse your store.

4.449 reviews
10RT: WhatsApp Chat Button

RT: WhatsApp Chat Button

Connect with your customers through their favorite messaging app - the effortless and native way to communicate. Let visitors send questions instan...

4.6248 reviews
11Algoshop AI Chatbot &Live Chat

Algoshop AI Chatbot &Live Chat

24/7 Global Support; WhatsApp/Social Auto-reply; Real-time Order Tracking; Proactive Outreach; Live Chat

4.994 reviews
12Chatra — Live Chat & Chatbot

Chatra — Live Chat & Chatbot

Engage with online web visitors in real time and turn internet window shoppers into paying customers.

4.6307 reviews
13VanChat AI Chat & AI Chatbot

VanChat AI Chat & AI Chatbot

Turn visitors into buyers with an AI chatbot app for your store. VanChat provides live support, proactive sales, and automates customer service. Install today!

4.9123 reviews
14MX: Helpdesk & Live Chat

MX: Helpdesk & Live Chat

Manage all customer support in one unified inbox. Free helpdesk with live chat, ticket management, and workflow automation. No watermarks. Install now!

4.511 reviews
15SS: AI Chatbot & Live Chat

SS: AI Chatbot & Live Chat

Free up your time with an AI assistant that learns your store in minutes. Automatically answer customer questions, track orders, and recommend products 24/7.

56 reviews
16Willdesk: Live Chat&AI Chatbot

Willdesk: Live Chat&AI Chatbot

Boost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale

4.7380 reviews
17Rep AI: AI Agent & Live Chat

Rep AI: AI Agent & Live Chat

Rep AI is a proactive AI chatbot for Shopify. Its AI chat greets shoppers, recommends products, answers support 24/7, and hands off to live chat when needed.

4.792 reviews
18HeiChat: ChatGPT Sales Chatbot

HeiChat: ChatGPT Sales Chatbot

Recommend products, auto-boost sales, and support customers 24/7 in 95+ languages. One AI covers pre-sales, order tracking, and tickets — no extra apps.

4.881 reviews
19BestChat: AI Chatbot+Live Chat

BestChat: AI Chatbot+Live Chat

BestChat is a next-generation AI chatbot and live chat solution for Shopify stores.

4.8134 reviews
20Marvyn AI Chatbot & Live Chat

Marvyn AI Chatbot & Live Chat

Marvyn is an AI sales agent and chatbot for Shopify that recommends products, upsells, tracks orders and answers questions 24/7 even in complex catalogs.

4.812 reviews
21YourLio AI Chatbot & Live Chat

YourLio AI Chatbot & Live Chat

The 24/7 AI sales agent for Shopify. One agent, one memory, selling on storefront chat, WhatsApp, Instagram, email and SMS, from first nudge to checkout.

538 reviews
22StoreFAQ: Product FAQ Chatbot

StoreFAQ: Product FAQ Chatbot

Create SEO-friendly FAQ pages, product FAQs, and accordions with AI. Add FAQ schema, instant answers, live chat, AI Chatbot and reduce support tickets.

5157 reviews
23NeuroAds AI Chatbot Live Chat

NeuroAds AI Chatbot Live Chat

AI chatbot trained on your Shopify store. Answers product, order, and policy questions 24/7. Order tracking and add-to-cart from chat. 30-day trial.

511 reviews
24Flyweight AI Chatbot & AI Chat

Flyweight AI Chatbot & AI Chat

The best AI Chatbot for Shopify – auto-trained on your entire content. Provide 24/7 ChatGPT-powered support, boost conversions and reduce tickets. Try for free.

4.8120 reviews

Merchants searching this also search

Keywords whose top results overlap with this one — the rest of the market these apps compete in.

For app developers

Track your rank for “live chat”

See your position every day, who is climbing past you, and which keywords your competitors rank for that you don't. No Google Analytics and no Partner account needed — your app already has data in BestAppify.

Track this keyword — free

App Store Weekly

We track every listing change in the Shopify App Store. Once a week: which apps renamed themselves, whose tagline changed, and which search terms the most apps are fighting over.

Free. Unsubscribe in one click.