Running a Shopify store?Bestappify for merchants
Best Appify LogoBest Appify
Back to app
Tidio: AI Chatbot & Live Chat
App Store intelligence

Tidio: AI Chatbot & Live Chat

4.8(1,356 reviews)
View listing

Rank & review trajectory

#127
by review count · of 30,640
1,356
reviews

Category positioning

Where Shopify places Tidio: AI Chatbot & Live Chat on its category pages — the position a merchant browsing the category sees. Read Nov 13.

By review count

Our own order of the apps we hold in each category, by number of reviews — not Shopify's page order.

Keyword rankings

Export CSV

Where Tidio: AI Chatbot & Live Chat appeared in Shopify App Store search. Shopify stopped allowing its search page to be read on 6 September 2026, so these are the last positions we measured — they are no longer updated.

#1tidiolast checked Sep 2old reading
#1tidio live chatlast checked Sep 2old reading
#1inboxlast checked Sep 1old reading
#3live chatlast checked Aug 25old reading
#5chatbotlast checked Aug 28old reading
Show all 20 keywords
#7helpdesklast checked Sep 5old reading
#9chat ialast checked Sep 4old reading
#9livelast checked Aug 25old reading
#10supportlast checked Sep 3old reading
#10chatbaselast checked Sep 4old reading
#12recommended productslast seen Aug 23dropped out
#18chatbot ialast checked Aug 28old reading
#18whatnotlast checked Sep 3old reading
#20help centerlast checked Sep 1old reading
#20chat boxlast checked Sep 4old reading
#22twiliolast checked Sep 3old reading
#22chatylast checked Aug 28old reading
#23agenticlast checked Aug 25old reading
#24billinglast checked Aug 30old reading
#24cartbotlast checked Aug 28old reading

Keyword opportunities

Export CSV

Searches for apps like Tidio: AI Chatbot & Live Chat where at least two of your closest competitors are in the top 10 and you're not in the top 20.

chat whatsapp

Flyweight AI: Chatbot WhatsApp ranks #1 — you're not in the top 20.

customer service

Verifast AI Chatbot + AI Chat ranks #1 — you're not in the top 20.

faqs

Chatty AI Chatbot & Live Chat ranks #2 — you're not in the top 20.

lead

SmartBot: Leading AI Chatbot ranks #1 — you're not in the top 20.

facebook messenger

Chatty AI Chatbot & Live Chat ranks #5 — you're not in the top 20.

sticker

Chatty AI Chatbot & Live Chat ranks #5 — you're not in the top 20.

Pricing benchmark

Entry paid plan vs. 778 apps in Chat · you offer a free plan

$29
your entry
$0.83
category min
$20
category median
$2500
category max

Nearest competitors

Top apps in Chat — your closest competition.

Listing scorecard

Tidio: AI Chatbot & Live Chat sits at #6 on store-management-support-helpdesk. Every figure below is measured against the top 25 apps on that page, as we read it on 2026-11-13.

Nothing to fix: level with the leaders on all 3 listing checks we can make.

LevelScreenshots on the listing6 · leaders 6
LevelPricing shown on the listingYes · leaders 92% of the category
LevelMeta description length146 characters · leaders 151 characters

Where you stand

These follow from the work, not from the listing. They are context for the checks above, not things to fix this week.

LevelStar rating4.8 · leaders 4.9
AheadReviews1,356 · leaders 90

Screenshot, pricing and meta description figures come from the App Store listings themselves. The meta description is the line Google shows in web search, not the app card subtitle. Positions come from the real category pages, not from our own ranking. Where we hold no figure we say so rather than scoring it zero.

Free AI listing audit

See how Tidio: AI Chatbot & Live Chat's listing stacks up against the top Chat apps

Our AI compares your title, tagline, description and screenshots to the category leaders and returns prioritized fixes. Enter your email to unlock it — free.

Watch your competitors — get told the day they move

Add your app and the rivals you care about. We read their listings every day and email you when one raises a price, renames itself or rewrites its pitch. Free plan, no card.

Start watching — free