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Chatway Live Chat & AI Chatbot
App Store intelligence

Chatway Live Chat & AI Chatbot

4.9(287 reviews)
View listing

Rank & review trajectory

#594
by review count · of 30,640
287
reviews

Category positioning

Where Shopify places Chatway Live Chat & AI Chatbot on its category pages — the position a merchant browsing the category sees. Read Nov 13.

By review count

Our own order of the apps we hold in each category, by number of reviews — not Shopify's page order.

Keyword rankings

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Where Chatway Live Chat & AI Chatbot appeared in Shopify App Store search. Shopify stopped allowing its search page to be read on 6 September 2026, so these are the last positions we measured — they are no longer updated.

#1chatbaselast checked Sep 4old reading
#2predikolast checked Sep 3old reading
#4chat whatsapplast checked Sep 4old reading
#5tidio live chatlast checked Sep 2old reading
#5inboxlast checked Sep 1old reading
Show all 22 keywords
#5live chatlast checked Aug 25old reading
#7customer servicelast checked Sep 5old reading
#7facebook and instagramlast checked Aug 25old reading
#7facebook messengerlast checked Aug 25old reading
#8whatsapp businesslast checked Aug 25old reading
#8livelast checked Aug 25old reading
#9chatbotlast checked Aug 28old reading
#10messengerlast checked Sep 4old reading
#13helpdesklast checked Sep 5old reading
#14whatnotlast checked Sep 3old reading
#14chatylast checked Aug 28old reading
#17stickerslast checked Sep 3old reading
#19stickerlast checked Sep 3old reading
#19chatbot ialast checked Aug 28old reading
#20cartbotlast checked Aug 28old reading
#22chat boxlast checked Sep 4old reading
#22feedbacklast checked Aug 25old reading

Pricing benchmark

Entry paid plan vs. 778 apps in Chat · you offer a free plan

$39
your entry
$0.83
category min
$20
category median
$2500
category max

Nearest competitors

Top apps in Chat — your closest competition.

Listing scorecard

Chatway Live Chat & AI Chatbot sits at #10 on store-management-support-helpdesk. Every figure below is measured against the top 25 apps on that page, as we read it on 2026-11-13.

Nothing to fix: level with the leaders on all 3 listing checks we can make.

LevelScreenshots on the listing7 · leaders 6
LevelPricing shown on the listingYes · leaders 92% of the category
LevelMeta description length150 characters · leaders 151 characters

Where you stand

These follow from the work, not from the listing. They are context for the checks above, not things to fix this week.

LevelStar rating4.9 · leaders 4.9
AheadReviews287 · leaders 90

Screenshot, pricing and meta description figures come from the App Store listings themselves. The meta description is the line Google shows in web search, not the app card subtitle. Positions come from the real category pages, not from our own ranking. Where we hold no figure we say so rather than scoring it zero.

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