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Top Shopify Returns and exchanges apps

Who ranks, what merchants complain about, and whether the niche is growing — read from our own daily crawl of the Shopify App Store.

Apps in niche

255

30-day growth

0.9%

Leader

EW: EU Withdrawal Button &Form

Leader share

19.4%

Top 10 today

as of 13 November 2026

What merchants complain about

The top three themes across 84 low-star reviews in this niche — grouped from our own corpus, every theme carries a real quote.

  • poor customer support

    48% of complaints

    “Offers no support, does not respond to emails.”

  • unexpected billing charges

    18% of complaints

    “I am still being charged, which is unacceptable.”

  • difficult setup onboarding

    14% of complaints

    “it is a complete pain to setup.”

Clustered on 18 September 2026.

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