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Trusted Help Center & FAQ
App Store intelligence

Trusted Help Center & FAQ

5(92 reviews)
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Rank & review trajectory

#1342
by review count · of 30,640
92
reviews

Category positioning

Where Shopify places Trusted Help Center & FAQ on its category pages — the position a merchant browsing the category sees. Read Nov 13.

By review count

Our own order of the apps we hold in each category, by number of reviews — not Shopify's page order.

Keyword rankings

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Where Trusted Help Center & FAQ appeared in Shopify App Store search. Shopify stopped allowing its search page to be read on 6 September 2026, so these are the last positions we measured — they are no longer updated.

#1help centerlast checked Sep 1old reading
#1supportlast checked Sep 3old reading
#3faqlast checked Sep 5old reading
#4faqslast checked Sep 5old reading
#8faq pagelast checked Sep 5old reading
Show all 23 keywords
#8ventilast checked Sep 2old reading
#10trustedlast checked Aug 28old reading
#12accordionlast checked Sep 4old reading
#12trusted shoplast checked Aug 28old reading
#12knowledgelast checked Sep 1old reading
#13trustaplast checked Aug 28old reading
#14trust pilotlast checked Aug 26old reading
#15jsonlast checked Aug 28old reading
#15json-ldlast checked Aug 28old reading
#17trustto.iolast checked Aug 28old reading
#18trusted sitelast checked Aug 26old reading
#19language translatorlast checked Aug 26old reading
#19search filterlast checked Sep 5old reading
#21search barlast checked Sep 5old reading
#22ultimate trust badgeslast checked Aug 30old reading
#22trust willlast checked Aug 26old reading
#22better reportslast checked Sep 2old reading
#33trustoo.iolast seen Nov 12dropped out

Keyword opportunities

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Searches for apps like Trusted Help Center & FAQ where at least two of your closest competitors are in the top 10 and you're not in the top 20.

chatbot ia

Moose AI Chatbot & Live Chat ranks #7 — you're not in the top 20.

Pricing benchmark

Entry paid plan vs. 107 apps in FAQ · you offer a free plan

$4.99
your entry
$1
category min
$9
category median
$250
category max

Nearest competitors

Top apps in FAQ — your closest competition.

Listing scorecard

Trusted Help Center & FAQ sits at #3 on store-management-support-support-other. Every figure below is measured against the top 25 apps on that page, as we read it on 2026-11-13.

Nothing to fix: level with the leaders on all 3 listing checks we can make.

LevelScreenshots on the listing5 · leaders 6
LevelPricing shown on the listingYes · leaders 79% of the category
LevelMeta description length158 characters · leaders 150 characters

Where you stand

These follow from the work, not from the listing. They are context for the checks above, not things to fix this week.

LevelStar rating5 · leaders 5
AheadReviews92 · leaders 6.5

Screenshot, pricing and meta description figures come from the App Store listings themselves. The meta description is the line Google shows in web search, not the app card subtitle. Positions come from the real category pages, not from our own ranking. Where we hold no figure we say so rather than scoring it zero.

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