Where Shopify places Outvio Returns and Helpdesk on its category pages — the position a merchant browsing the category sees. Read Nov 13.
Our own order of the apps we hold in each category, by number of reviews — not Shopify's page order.
Where Outvio Returns and Helpdesk appeared in Shopify App Store search. Shopify stopped allowing its search page to be read on 6 September 2026, so these are the last positions we measured — they are no longer updated.
Searches for apps like Outvio Returns and Helpdesk where at least two of your closest competitors are in the top 10 and you're not in the top 20.
returns
Loop Returns & Exchanges ranks #1 — you're not in the top 20.
exchange
Return Prime:Return & Exchange ranks #1 — you're not in the top 20.
returns and exchanges
Return Prime:Return & Exchange ranks #1 — you're not in the top 20.
devoluciones
Loop Returns & Exchanges ranks #2 — you're not in the top 20.
refund
Return Prime:Return & Exchange ranks #1 — you're not in the top 20.
refunds
Return Prime:Return & Exchange ranks #1 — you're not in the top 20.
return go
ReturnGO Returns & Exchanges ranks #1 — you're not in the top 20.
return labels
Yanet Returns & Exchanges ranks #1 — you're not in the top 20.
buttons
EU Withdrawal Button & Form ranks #2 — you're not in the top 20.
widerrufsb
EU Withdrawal Button & Form ranks #3 — you're not in the top 20.
Entry paid plan vs. 162 apps in Returns and exchanges · you're free to install, but there's no free plan
Top apps in Returns and exchanges — your closest competition.
Outvio Returns and Helpdesk sits at #38 on store-management-support-helpdesk. Every figure below is measured against the top 25 apps on that page, as we read it on 2026-11-13.
Nothing to fix: level with the leaders on all 3 listing checks we can make.
Where you stand
These follow from the work, not from the listing. They are context for the checks above, not things to fix this week.
Review count is the strongest single signal on a category page. Ask at the moment the app has just worked.
Screenshot, pricing and meta description figures come from the App Store listings themselves. The meta description is the line Google shows in web search, not the app card subtitle. Positions come from the real category pages, not from our own ranking. Where we hold no figure we say so rather than scoring it zero.
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