Best Appifyfor Shopify appsBest Appifyfor Shopify appsTen Shopify apps merchants use instead of Shopify Inbox, drawn from the App Store catalogue and ranked by shared reviewers plus each app's own rating and review volume. Updated November 2026.
| # | App | Rating | Reviews | Starting price | Launched |
|---|---|---|---|---|---|
| 1 |  Chatty AI Chatbot & Live Chat Chat | 4.9 | 1,893 | Free | 2022 |
| 2 |  Tidio: AI Chatbot & Live Chat Chat | 4.8 | 1,356 | Free | — |
| 3 |  Dondy: WhatsApp Marketing+Chat Chat | 4.9 | 837 | Free | — |
| 4 |  Moose AI Chatbot & Live Chat Chat | 5 | 489 | Free Forever | 2023 |
| 5 |  Zoko WhatsApp Marketing & Chat Chat | 4.9 | 473 | Starter $49.99/mo | — |
| 6 |  Pushdaddy Many Chat ,Cloud API Chat | 4.3 | 942 | Pro $2.99/mo | — |
| 7 |  ShopAI on Instagram & Facebook Chat | 4.9 | 420 | Free | 2025 |
| 8 |  SmartBot: Leading AI Chatbot Chat | 4.7 | 458 | Free | 2023 |
| 9 |  CK: WhatsApp Marketing & Chat Chat | 5 | 302 | Free Forever | 2020 |
| 10 |  Chaty Chat Buttons & WhatsApp Chat | 4.9 | 334 | Free | — |
Two signals combined. First, the App Store's own review graph: we start from the stores that reviewed Shopify Inbox, then fall back to the catalogue when that overlap is thin. Second, each candidate's own review volume and average rating, so a tiny app with one shared reviewer does not out-rank an established one. Shortlist, not endorsement — we rank the public catalogue, nothing is paid.
Common merchant questions about choosing between Shopify Inbox and the shortlist above.
We cross a public App Store signal (how many of the stores that reviewed Shopify Inbox also reviewed each candidate) with same-category listings, then rank by that overlap plus the candidate's own review volume and rating. The result is a shortlist, not a sponsored chart — BestAppify does not publish a Shopify app itself.
We don't take a side. Shopify Inbox is on this page because it is one of the most-reviewed chat apps on Shopify, so for many stores it will stay the right default. The shortlist exists for the merchants who have an edge case Shopify Inbox doesn't serve — pricing, feature gap, support, migration.
Every app in the table links to its Shopify App Store listing, where the plan requirements and the free/paid tiers are stated by the vendor. Install limits and currency pricing can change; we display Shopify's latest crawl, not a negotiated price.
Each app name links through to our App Store Intelligence page for it — ratings over time, listing changes, merchant reviews, estimated traffic. Open two in different tabs to compare on anything that matters to you, no signup needed.